Privacy Policy

1. Information We Collect

700pub collects various categories of personal information to provide, maintain, improve, and secure our gaming services. The information we collect includes, but is not limited to, the following categories:

1.1 Personal Identification Information

When you register an account with 700pub, we collect identifying information including your full legal name, date of birth, gender, nationality, and government-issued identification number as required for age verification and compliance with anti-money laundering regulations. This information is essential to verify that you meet the minimum age requirement of twenty-one (21) years and to comply with regulatory obligations under Philippine law and PAGCOR guidelines.

1.2 Contact Information

We collect your email address, mobile phone number, and residential address. Contact information enables us to communicate with you regarding your account, send important notifications about transactions and promotional offers, verify your identity, and fulfill regulatory requirements for customer due diligence.

1.3 Financial and Transaction Data

To process deposits and withdrawals, 700pub collects payment information including bank account details, e-wallet account identifiers (GCash, PayMaya), transaction history, deposit amounts, withdrawal requests, bonus utilization, wagering activity, and financial transaction records. We do not store complete credit card or debit card numbers; payment processing is handled by certified third-party payment processors who maintain PCI-DSS compliance. However, we retain transaction records for accounting, auditing, and regulatory compliance purposes.

1.4 Gaming Activity and Behavioral Data

We collect comprehensive data about your gaming activity including games played, bet amounts, winnings and losses, session duration, gameplay patterns, bonus redemption history, and responsible gaming limits you have set. This data helps us improve user experience, detect fraudulent activity, identify problem gambling behavior, and ensure fair play across our platform.

1.5 Technical and Device Information

When you access 700pub, we automatically collect technical information including your IP address, device type and model, operating system, browser type and version, screen resolution, language preferences, time zone, unique device identifiers, mobile network information, and access timestamps. This information is used for security monitoring, fraud prevention, platform optimization, and troubleshooting technical issues.

1.6 Communications and Customer Support Records

All communications you have with 700pub customer support, including live chat transcripts, email correspondence, phone call recordings (where permitted by law and disclosed to you), and submitted inquiries or complaints, are collected and retained. These records help us improve customer service quality, resolve disputes, and maintain an audit trail for regulatory compliance.

2. How We Collect Your Information

700pub employs multiple methods to collect personal information, depending on how you interact with our platform and services:

2.1 Information You Provide Directly

The primary method of data collection occurs when you voluntarily provide information during account registration, identity verification processes, deposit and withdrawal transactions, customer support interactions, promotional participation, and when you update your account profile or preferences.

2.2 Automated Collection Through Technology

We use cookies, web beacons, pixel tags, log files, and similar tracking technologies to automatically collect technical and behavioral data when you visit or use 700pub. These technologies enable us to recognize returning visitors, maintain session continuity, analyze platform usage patterns, and deliver personalized content and advertising.

2.3 Third-Party Sources

In certain circumstances, we may receive information about you from third-party sources including identity verification service providers who confirm your age and identity, payment processors who validate financial transactions, fraud detection agencies who flag suspicious activity patterns, marketing partners who provide aggregated demographic data, and social media platforms if you choose to register or authenticate using social login features.

3. Purpose and Legal Basis for Processing

700pub processes your personal information for specific, legitimate purposes in accordance with applicable data protection laws, particularly the Philippine Data Privacy Act of 2012. The legal bases for processing include:

3.1 Contractual Necessity

Processing is necessary to fulfill our contractual obligations to you as a registered user, including account creation and maintenance, processing deposits and withdrawals, providing access to gaming services, calculating and paying winnings, enforcing our Terms and Conditions, and resolving disputes.

3.2 Legal Compliance

We are required by law to process certain personal information to comply with regulatory obligations imposed by PAGCOR, Anti-Money Laundering Council (AMLC), tax authorities, and other government agencies. This includes age verification to prevent underage gambling, identity verification for anti-money laundering compliance, transaction monitoring to detect suspicious activity, maintaining audit trails for regulatory inspection, and reporting certain transactions to authorities as legally required.

3.3 Legitimate Interests

700pub has legitimate business interests that justify processing your personal information, provided such processing does not override your fundamental rights and freedoms. These legitimate interests include preventing fraud and criminal activity, detecting and addressing technical issues, improving platform security and functionality, conducting internal research and analytics, personalizing your user experience, sending marketing communications about products and services you may find relevant, and protecting our legal rights in disputes or legal proceedings.

3.4 Consent

For certain processing activities that are not covered by the above legal bases, we rely on your explicit consent. This includes sending promotional emails and SMS messages, using cookies and tracking technologies beyond those strictly necessary for platform functionality, sharing your information with marketing partners, and displaying personalized advertisements. You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

4. Data Sharing and Third-Party Disclosure

700pub does not sell or rent your personal information to third parties for their own marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances:

4.1 Service Providers and Business Partners

We engage third-party service providers who perform functions on our behalf, including payment processors (GCash, PayMaya, banks), identity verification providers, cloud hosting services, email delivery services, customer support platforms, data analytics providers, security and fraud prevention vendors, and marketing technology partners. These service providers are contractually bound to protect your information and may only use it to provide services to 700pub according to our instructions.

4.2 Gaming Providers and Platform Partners

When you play games on 700pub, certain information may be shared with the game developers and providers who supply our gaming content. This sharing is necessary to deliver game functionality, track game outcomes, calculate payouts, and ensure fairness. These providers are required to comply with data protection standards comparable to those outlined in this Privacy Policy.

4.3 Regulatory Authorities and Law Enforcement

700pub may disclose your personal information to government authorities, regulators, or law enforcement agencies when required by law, when we believe disclosure is necessary to comply with legal obligations, respond to valid legal processes (subpoenas, court orders, search warrants), protect the rights, property, or safety of 700pub, our users, or the public, prevent or investigate potential fraud or illegal activity, or enforce our Terms and Conditions.

4.4 Corporate Transactions

In the event of a merger, acquisition, sale of assets, bankruptcy, or other corporate transaction involving 700pub, your personal information may be transferred to the acquiring or successor entity. We will notify you of such transfer and any choices you may have regarding your information.

5. Data Retention and Storage

700pub retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Account Data: Retained for the duration of your active account plus a minimum of seven (7) years after account closure to comply with gaming regulations, tax requirements, and anti-money laundering obligations.
• Transaction Records: Financial transaction data is retained for a minimum of ten (10) years as required by AMLC regulations and tax laws.
• Identity Verification Documents: Retained for seven (7) years following account closure or the last transaction, whichever is later.
• Customer Support Records: Retained for five (5) years to facilitate dispute resolution and service improvement.
• Marketing Data: Retained until you unsubscribe or withdraw consent, after which it is deleted within ninety (90) days.
• Technical Logs and Analytics Data: Typically retained for twelve (12) to twenty-four (24) months for security analysis and platform optimization.

After the applicable retention period expires, 700pub will securely delete or anonymize your personal information so that it can no longer identify you.

6. Security Measures and Protection

700pub implements comprehensive technical, organizational, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption: All data transmitted between your device and our servers is protected using industry-standard SSL/TLS encryption. Sensitive data stored in our databases is encrypted at rest using AES-256 encryption or equivalent.
• Access Controls: Access to personal information is restricted to authorized employees and service providers who require it to perform their job functions. Access is granted based on the principle of least privilege and is regularly reviewed.
• Authentication: User accounts are protected by strong password requirements and optional two-factor authentication (2FA). We encourage all users to enable 2FA for enhanced security.
• Network Security: Our infrastructure is protected by firewalls, intrusion detection systems, and continuous security monitoring to detect and respond to potential threats.
• Regular Audits: We conduct regular security assessments, vulnerability scans, and penetration testing to identify and address potential weaknesses in our systems.
• Employee Training: All 700pub employees receive regular training on data protection principles, security best practices, and their obligations under this Privacy Policy.
• Incident Response: We maintain an incident response plan to quickly detect, contain, and remediate security breaches. In the event of a data breach affecting your personal information, we will notify you and relevant authorities as required by law.

Despite these measures, no system is completely secure. You acknowledge that you provide personal information at your own risk and that 700pub cannot guarantee absolute security.

7. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012 and other applicable laws, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request confirmation of whether 700pub processes your personal information and to obtain a copy of such information. You may access most of your account information directly through your account dashboard.

7.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal information. You can update most information directly in your account settings or by contacting customer support.

7.3 Right to Erasure ("Right to Be Forgotten")

You may request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when processing is unlawful. However, we may retain certain information as required by law or for legitimate business purposes such as regulatory compliance, fraud prevention, or resolving disputes.

7.4 Right to Restrict Processing

You have the right to request restriction of processing in certain situations, such as when you contest the accuracy of your personal information, when processing is unlawful but you prefer restriction over deletion, or when we no longer need the information but you require it for legal claims.

7.5 Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another service provider where technically feasible.

7.6 Right to Object

You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes. If you object to marketing communications, we will cease such processing immediately.

7.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.

7.8 Right to Lodge a Complaint

If you believe 700pub has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines or other relevant data protection authority.

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided in Section 12 below. We will respond to your request within the timeframes required by applicable law, typically within thirty (30) days.

8. Cookies and Tracking Technologies

700pub uses cookies and similar tracking technologies to enhance your user experience, analyze platform usage, and deliver personalized content and advertising. A cookie is a small text file stored on your device that allows us to recognize you when you return to our platform.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for basic platform functionality, including authentication, session management, and security features. These cookies cannot be disabled without affecting platform performance.
• Performance Cookies: Collect information about how you use 700pub, such as which pages you visit most often and whether you encounter error messages. This data is aggregated and anonymized.
• Functionality Cookies: Remember your preferences and settings, such as language preference, display options, and previously entered information to provide a more personalized experience.
• Targeting/Advertising Cookies: Used to deliver advertisements relevant to your interests and to measure the effectiveness of advertising campaigns. These cookies may be set by our advertising partners.

8.2 Managing Cookie Preferences

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, blocking certain cookies may affect your ability to use some features of 700pub. You can also manage your cookie preferences through our cookie consent tool, which appears when you first visit our platform.

9. International Data Transfers

700pub primarily operates within the Philippines, and your personal information is stored on servers located in the Philippines or other jurisdictions with adequate data protection standards. In certain circumstances, your information may be transferred to, processed in, or accessed from countries outside the Philippines where our service providers are located.

When we transfer your personal information internationally, we ensure that adequate safeguards are in place, such as standard contractual clauses approved by the National Privacy Commission, binding corporate rules, or reliance on countries with adequacy decisions recognizing their data protection standards as comparable to Philippine law. By using 700pub services, you acknowledge and consent to such international data transfers.

10. Children's Privacy

700pub services are strictly intended for individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal information from individuals under twenty-one (21) years old. If we become aware that we have inadvertently collected personal information from someone under the minimum age requirement, we will take immediate steps to delete such information and terminate the associated account.

If you are a parent or guardian and believe your child under twenty-one (21) has provided personal information to 700pub, please contact us immediately using the contact information in Section 12 so we can take appropriate action.

11. Changes to This Privacy Policy

700pub reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated to you via email to the address associated with your account, through prominent notice on our website, or through notification upon login.

Your continued use of 700pub services following notification of changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. The "Last Updated" date at the top of this document indicates when the most recent changes were made.

12. Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or how 700pub handles your personal information, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through the website

For formal privacy-related complaints or requests to exercise your data subject rights, please use the email address above with "Privacy Request" or "Data Subject Rights" in the subject line. We will acknowledge receipt of your request within three (3) business days and provide a substantive response within thirty (30) days or as otherwise required by applicable law.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

National Privacy Commission
5th Floor, Philippine International Convention Center (PICC),
Vicente Sotto Street, Pasay City, Metro Manila 1307, Philippines
Website: privacy.gov.ph